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Webpage thumbnails are affected by the Enabling Optimize Signal, but there is no effective way to recover them. #6323

Description

@kumo27
  • I have searched open and closed issues for duplicates
  • I am submitting a bug report for existing functionality that does not work as intended
  • This isn't a feature request or a discussion topic

Bug description

Enabling Optimize Signal Storage compresses images into smaller ones to save storage space.
URL thumbnails are also affected by this feature, but there's no way to download a complete URL thumbnail except to disable the feature and re-download it.
Therefore, compressed URL thumbnails will remain blurry indefinitely.

Steps to reproduce

  • Enable Optimize Signal Storage in Secure Backup
  • Send a website that can generate thumbnails in any chat.
  • Waiting for the media to expire and be automatically processed.

Actual result: URL thumbnail blurry

Expected result: There is at least one way to recover the complete thumbnail.

Screenshots

Due to the sensitivity of URL thumbnails and the long waiting period for media expiration, we are unable to provide screenshots. We apologize for the inconvenience.

Device info

Device: iPhone 12 Pro Max

iOS version: 27.0

Signal version: 8.23

Activity

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