1.If the encrypted file still exists, you can go to the application's "settings > Retrieve Lost Files" to retrieve.
2.The storage path for the encrypted file is located in the .privacy_safe folder in your internal storage (This folder may be hidden in some file managers. If you don’t see it, check your file manager settings to show hidden files).
3.Copy all the encrypted files to the LostFile folder in your internal storage.
4.Click the OK button.
5.When it's finished, please go to the PrivacySafe/LostFileRestore folder in your internal storage.
※IMPORTANT: Since the app cannot know the extension before the file is encrypted, so please modify the file extension yourself. For example, change the image extension to a format such as .png, and change the video extension to a format such as .mp4.