PycWB is hosted on GitHub and LIGO GitLab, with the repositories mirrored. Contributors outside LVK can report issues and submit pull requests on GitHub without an LVK account.
Use GitHub issues or GitLab issues for reproducible bugs and feature requests. If you cannot access either tracker, contact the package maintainer at yumeng.xu@ligo.org. LIGO Slack membership is not required to request help.
Include the PycWB version/commit, platform, Python version, exact command, minimal configuration, relevant error log and python -m pip list output. State whether the CLI example in examples/demo/ works. Remove credentials and private data before sharing diagnostics publicly.
For suspected security problems, email the package contact privately. The project does not currently advertise a response-time or long-term-support commitment.
See the troubleshooting guide, community guide, and contribution instructions.